Frequently Asked Questions
You can absolutely use it daily if needed.
Some owners use Eezapet proactively — for example, before walks (as a barrier for grass or allergens) or during high-trigger seasons. Others use it as-needed when flare-ups appear.
Both approaches work — the key is consistency and catching irritation early before it escalates.
The earlier, the better.
Use Eezapet at the first signs of licking, redness, or irritation — this is where it really shines in stopping things from turning into full body breakouts or bigger flare-ups.
If the same issue keeps coming back, that’s your cue to zoom out. Ongoing itch usually means there’s a deeper trigger (like food sensitivities, environmental allergens, or stress on the system), and that’s where a whole-dog approach makes all the difference
Eezapet is commonly used for a wide range of everyday skin irritations — things like hot spots, rashes, bites, dry or cracked skin, and minor wounds, redness, lumps and bumps.
Think of it as your go-to, natural skin support when something looks irritated, sore, or itchy. If you’re ever unsure, you can always reach out — we’re here to help you figure out if it’s the right fit.
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The Eezapet balm is contained in dark glass to help against light deterioration. Do not store in the direct sunlight, store under 30 degrees celsius.
For crafty dogs we recommend storing away from reach - although safe to lick Eezapet is for the skin!
Eezapet takes a natural-first, do-no-harm approach.
Instead of using harsh or suppressive ingredients, it focuses on supporting the skin gently — calming irritation, breaking the itch/scratch cycle and helping the body do what it’s designed to do.
If your dog has a severe infection or complex condition, veterinary support may still be needed. Many owners use Eezapet as a first step, or alongside a broader plan, especially when they want something safe and simple.
It’s not just for dogs.
Eezapet is used across a wide range of animals — including cats, horses, rabbits,guinea pigs, rats, mice even finches too — because it’s gentle, natural, and easy to apply.
If you have a multi-pet household, it’s a really practical one-product solution for skin support.
Your dog is itchy, you’re stressed — we get it. We’ve been there too.
Eezapet is designed to soothe irritated skin quickly and help break the itch–scratch cycle, which is often what keeps things escalating. Many owners notice their dog calming within minutes, which gives the skin a chance to start recovering.
It works best when used alongside a whole-dog approach — looking at food, environment, and triggers — because itching is usually a signal, not the root cause.
Yes — and this is a big reason so many pet owners trust it.
Eezapet is made with 100% natural ingredients, is non-stinging, and is safe to use on broken or sensitive skin. It’s also considered safe if licked, which matters because… let’s be honest, dogs will be dogs.
For best results, apply when your dog is settled or distracted - pre walks, feeding, training, playing time - to give it a few minutes to absorb.
One of the reasons pet owners love Eezapet is how quickly it can help. Many report their dog becoming calmer within 5–15 minutes, as the balm starts soothing the skin and reducing the urge to scratch with the need to reapply around 5-6 hours.
From there, continued use helps support the skin as it settles and repairs. If irritation has been there for a while, it may take a few days of consistent use alongside addressing the trigger.
Committed to the use of sustainably-sourced quality natural ingredients where possible, we also require testing of ingredients to ensure all our products meet rigorous quality standards that make sure you are always using a safe premium pet health product.
Beeswax: acts as a protective breathable barrier that both locks moisture in and keeps out irritants.
Sesame oil: full of antioxidants, Vitamin A and B, sesame oil has been used as a moisturiser for centuries.
Angelica: full of Vitamin E, promotes hair growth.
Cinnamon: has been used in traditional Chinese medicine for many purposes including skin blemishes.
Figwort: used externally on minor skin irritations
Peony: a skin care queen, the beautiful peony flower is a legend in the natural skin care world.
Rhubarb: full of antioxidants, Vitamin C, B and E.
Our Business
Eezapet started the same way many of our customers begin — with an itchy dog and no clear answers.
Heather’s first dog, Coco, struggled with multiple triggers like food sensitivities, grasses, and environmental allergens. That experience led to the creation of Eezapet in 2014 — a natural, gentle way to help soothe the skin without adding more stress to the body.
Then came Bhindi, whose severe allergies (triggered largely by stress) took things to another level. She became the driver behind deeper research, education, and the many blogs we now share to help owners better understand what’s really going on.
Everything we do is grounded in one simple goal: to help itchy dogs feel better, naturally — while helping owners find the “why.”
👉 If you’d like to learn more about the story and how Eezapet works, you can read it here:
Yes — supporting the pet community is something we genuinely care about.
We work with rescues, organisations, and like-minded groups who are helping animals in need. It’s a natural extension of what we do — helping itchy pets feel more comfortable and supporting the people who care for them.
If you’re running an event or initiative that aligns with our natural, whole-dog philosophy, feel free to reach out — we’re always open to meaningful collaborations.
Yes — and it’s one of the best ways to stay supported on your itchy dog journey.
We share simple, practical tips to help you understand the why behind your dog’s itching — from common triggers like grass, pollen, and food, to easy things you can do at home to reduce flare-ups.
It’s all about helping you feel more confident, less overwhelmed, and more in control.
👉 You can sign up on our website and receive helpful guidance straight to your inbox.
Supporting the pet community is a big part of what we do.
We regularly donate Eezapet to animal rescues so the animals in their care can have natural, gentle support for irritated skin — especially when they need it most.
We’re proud to support organisations such as Christchurch Bull Breed Rescue, Chained Dog Rehabilitation and Rehoming, SPCA, and Pet Refuge. Some of these groups also stock Eezapet, helping raise funds while supporting the animals they care for.
We’ve also committed to long-term partnerships, including a 5-year sponsorship with Pet Refuge (from 2022), continuing our focus on meaningful, ongoing support rather than one-off contributions.
Behind the scenes, Eezapet is also used by animal services teams and rescues who trust it as part of their everyday care.
We do our best to support as many animals and organisations as we can.
👉 If you’d like to learn more or get in touch, feel free to email Heather at social@eezapet.com