Frequently Asked Questions
Eezapet is housed in glass amber pottles. Fully recyclable.
Our courier bags are Eco bags from Go Sweet Spot. These bags are made from corn starch and are fully compostable in the home compost or landfill
Our pottles are wrapped in corrugated cardboard wrap to ensure safe delivery.
We recommend at least twice a day. It depends on how severe the rash is, and how frequently your dog is scratching. Eezapet soothes the itch, so as soon as they start scratching again apply Eezapet to the area - re-apply as often as needed.
Apply Eezapet at first sign of any irritation. As soon as you see a rash developing, or your dog scratching – apply Eezapet. It soothes the itch which in turn stops the dog from licking and scratching which in turn stops the spread. The quicker you halt the rash the more manageable it is.
We have had one crafty dog open the jar and lick out the contents (twice) with no adverse effects. Eezapet is made from beeswax, oil and herbs so may make their toileting a bit more slippery! If you are at all concerned contact your vet.
The Eezapet balm is contained in dark glass to help against light deterioration. Do not store in the direct sunlight, store under 30 degrees celsius.
Elimination of the allergen is important. Often keeping a daily diary can form a pattern not otherwise seen. Note all places they have been, foods eaten, treats given, any interactions, note any rashes or itching developing. Looking back can sometimes highlight a pattern. We have over 30 blogs explaining various allergens with tips and tricks to get you through. View the collection here: https://eezapet.com/blogs/news
Eezapet contains beeswax which gives it it’s pale yellow colour. Eezapet won’t stain your furniture, carpets nor your pets! Eezapet is absorbed into the skin where the healing process begins.
It's hard in this day and age trusting products and companies without doing the full research. Our customers often tell us "Thank you for making a product that does what it says it does".
We have a money-back guarantee so you can buy with confidence.
You can also read stories from our happy pet owners here.
As all dogs are different, some like to lick, some don't - we suggest applying our Eezapet balm before a walk, play time, training time, cuddle time. That way Eezapet has time to activate while your dog is preoccupied.
Dogs are similar to humans in that they can be allergic to many different things. These can be Contact, Environmental, Ingestion.
Ingestion allergies can be caused from high wheat content in food and beef is another common allergy.
Our collection of blogs are here for you and highlights each allergen in detail - take a read here
Committed to the use of sustainably-sourced quality natural ingredients where possible, we also require testing of ingredients to ensure all our products meet rigorous quality standards that make sure you are always using a safe premium pet health product.
Beeswax: acts as a protective breathable barrier that both locks moisture in and keeps out irritants.
Sesame oil: full of antioxidants, Vitamin A and B, sesame oil has been used as a moisturiser for centuries.
Angelica: full of Vitamin E, promotes hair growth.
Cinnamon: has been used in traditional Chinese medicine for many purposes including skin blemishes.
Figwort: used externally on minor skin irritations
Peony: a skin care queen, the beautiful peony flower is a legend in the natural skin care world.
Rhubarb: full of antioxidants, Vitamin C, B and E.
Eezapet was launched into the market in 2014. Heather's first dog Coco, was allergic to a number of things – beef, wheat, eggs, grass seeds, wandering dew, onion weed, fleas and flea dust to name a few. In her first year she had 4 steroid treatments that were not working. Trying to apply vet lotions did not work as she would hide when the tube came out. Wanting a natural treatment to alleviate her constant rashes led Heather develop Eezapet. This was Coco's life saver, whenever the pot of Eezapet came out Coco would lie down, roll over and wait for Eezapet to be applied. You can read more of Coco and her story here.
Yes we do! We are always looking for new events to sponsor.
We are annual sponsors for
Pet First Aid & Training classes
Canine Massage courses
Other events we sponsor
Sled Dog Racing events
We are always happy to sponsor events - so if you have an event coming up - get in touch with Heather at firstname.lastname@example.org and we will see how we can help you.
Yes we do! We have a monthly newsletter that is sent to your inbox.
Expect tips, supporting information, upcoming events and the odd special just for you
You can sign up for our newsletter at the bottom of any page on our website.
Eezapet donates product to various Animal Rescues so that the animals in their care have natural, effective relief for skin conditions.
Christchurch Bull Breed Rescue, Chained Dog Rehabilitation and Rehoming, SPCA are part of our sponsorship programme. These charities also sell Eezapet to you directly.
Our 5 year sponsorship for Room 3 at the Wellington SPCA ended in 2020 and sharing the love we now have a 5 year sponsorship programme with Pet Refuge that started in 2022
A few of our Animal Services teams also use Eezapet to treat their dogs when needed.
We try and help as many rescues as we can - email Heather at email@example.com for more info
From our customers
I recently bought Eezapet for a significant paw injury/wound on my furbaby. Her recovery time I was told would be 6-8 weeks.
I bought mine from Abbeyblyth Kennels here in Nelson and it was a MIRACLE! Within just a few days the difference was significant. Thank you! This product is amazing!
Christchurch Bull Breed Rescue
Peanut has allergies to most foods and treats - her crusty hot spots were all cleared up in just 4 days with Eezapet. Thanks Christchurch Bull Breed Rescue for sharing and caring for your dogs naturally
ROXY is back to being her normal self again after a terrible time with itches and rashes. She had withdrawn (as you do when you are sick) and was not her normal happy self, creating an acral lick (obsessive licking of the front limbs) on 22 Dec 2017. By the 27 Dec the angriness had subsided but unfortunately it got reinfected with ocean swimming over new years. Back on track in January and by February 1 she is completely healed - Alesha is happy - Roxy is extremely happy and now annoying Alesha with her toys and antics.... One 30ml pottle of Eezapet was all that was needed to get her back to her happy, playful self. What a great result!
Eezapet is the best product I have ever come across as a breeder of Stafford's who are low to the ground, get into everything and have short to no hair on their undercarriages making them highly susceptible to contact allergies, I will always have some of this product on standby to use as a preventative. It's natural, dual purpose (prevents and soothes) it works super fast, it delivers outstanding results in record time. Eezapet is superior to any other products I've tried, you need very little making it a very good price point and best of all, the animals know it as they want you to put it on!!!
I have been using Eezapet on my longhaired cat who had 2 painful heat patches under his neck which he scratched til they bled. Spending $200 at the vets trying to get him better didn't make any difference. Eezapet has dried up sore spots within a few days. So glad I gave this product a try!
Tonka was bitten by a spider the vet confirmed, but it wouldn't heal. They recommended a natural cream so we got Eezapet. Within 24 hours the inflammation was reduced! Thank you
We think your product is awesome. We used the little Eezapet for Martha’s paws and it worked so well she forgot about her red feet, stopped licking and chewing on them and has been pretty good ever since. Any hint of trouble and on it goes, boom. Been great for us too. I actually used Martha’s Eezapet on a really itchy mozzie bite and was gobsmacked at how effective and fast acting it was, Go you guys for coming up with Eezapet.
My dog Jake has terrible skin and is allergic to a number of grasses. For years I tried all sorts of creams, and the vet had him on steroids but nothing worked. I found Eezapet a few years ago through a friend's recommendation and it has been marvellous. I'm normally the last person to recommend natural treatments but I recommend Eezapet to all my dog friends now. It's brilliant! Thank you so much for making it.
Kate Yang, Oscar & Harper
I wanted to share some love to a product we use each week. When Oscar was smaller he used to get hot spots. I was recommended Eezapet and have been a devoted fan since. It's 100% natural and remarkably effective. This past week it's helped Harper heal her cut paws. Thank you to you guys for making this pot of absolute gold magic
A big thanks to Eezapet - it has made such a massive change in my dog he no longer scratches and seems to be totally itch free and at last content, plus it stops my wife and myself from the worry. Pooch suffers from grass allergies, I don't know how many times we have had him to the vets and how many tablets and creams they have tried him with, which have never stopped him scratching. We had been treating him for two weeks now and we have not seen him scratch once. Would recommend your product to every dog owner that has this problem with their dog. Thank you so much for the relief that you have given my little dog.
Kim Weston-Arnold, Spain
Weeks of anti-histamine, antibiotics and no clear analysis from vet and my cat's face and ears were just getting worse. A few days of Eezapet (I had to wait for it to arrive from NZ to Spain) and almost fully cleared up. Plus she loves having it rubbed on. Meantime I can try to find out if it's a particular allergy without her scratching herself raw. Wonderful stuff!
Best natural product I have found so far to relieve the itch of my allergy ridden dog. Love it and so does she!
We used Eezapet on our cat after he got himself in yet another fight and had a nasty bite wound on his leg and it seems to have helped it heal quickly and no abscess or infection (yay!)
Wow I was sceptical with the claim that it activates in 5-15 minutes but the results are too hard to ignore. My cocker spaniel Bailey suffers from itchy ears at the tips where they get all crusty from being a dog that loves water and rolling in the mud, no matter how often we brush or bathe him he always gets dirty ears, that end up red raw, flaky and irritating for him. We grabbed this pot last week and have been applying morning and night, he loves it as soon as he sees the pot he comes to your feet ready for his ear massage. The redness is gone, the flaking is gone and the moody dog has become calmer and joyful again.
Kerry King, Australia
I had the committee here for a bbq and one couple bought their bitch as she has pups by my dog. The bitches feet were red raw, and apparently she has been gnawing at them for weeks and the vets are at their wits end with her and cant give her meds as she is feeding pups. I saw the guy tell her off, he was very stressed. I put some Eeezapet on her...instantly she calmed down, he kept checking her all night and he said it was the most relaxed she had been in months. She actually curled up and went to sleep.
Love this stuff! My dog has Pemphigus and so far we have been able to avoid steroids with a very specific medication routine. About a year ago we got a puppy and the boys love to wrestle, so as you can imagine that soft nose skin just tears so easily. I have been putting the Eezapet on at night (once said puppy is confined in his crate) and have noticed such a difference in the health of the skin on Hercules' nose. I also love the caramelly smell of the cream. Can you pretty please make a bigger jar?
Just wanted to let you guys know that I really love your eezapet balm. Our dog has a seasonal allergy and gets really itchy on her undercarriage. Previously the only thing that calmed it and prevented a secondary infection was the antibiotic steroid creme from the vet. But I trusted the reviews of other people, who said that eezapet is just like a steroid creme. And it really is a fact. It really seems to work just like the steroid creme I used before. It calms the skin and my dog always loves when I put it on her, although she dislikes other cremes. It doesn't make the allergy go away, but at least it lessons the symptoms and prevents my dog from getting a secondary infections. I am extremely pleased with your product and have ordered a stash to keep my dog happy for a while. thank you lots of love
I just wanted to say thank you for the eezapet cream, I was not sure that it would work on my dog Gracie as she was tested by the vet and found to be allergic to 19 different things. She continually gets skin rashes, I think mainly from the weed wandering dew although it could be other grasses. After 2 days of applying the cream we saw a difference then just 4 day's later the skin had almost cleared up. Gracie also suffers with lack of hair growth around her under belly it seems to me that it is helping with this also. Once again thank you, it's nice to find something that works and also importantly some one who understands
This product is incredible.. Our doggy daycare sells out so quickly our clients love it! We find it provides on the spot instant relief of itching & inflammation. Clients have come in raving saying after trying EVERYTHING including spending hundreds at the vets they've finally found something that works!The Hounds Hangout Dog Daycare
Our dog, Kai, had a terrible rash/hot spots on his chest and armpits. He kept licking and scratching the affected area, so it became raw in places. We discovered Eezapet, and after applying it over several days the itching, licking and scratching stopped, so that the area could heal. We'll definitely be keeping some Eezapet handy for future use.
Works great on the tummy of our Jack Russell who is low to the ground and gets allergic rash from the pesky wandering jew plant.
Highly recommend Eezapet. Using Eezapet has saved us a fortune in what used to be vet visits for hot spots and skin irritations. Works every single time.
Eezapet is wondrous! I've used it for around a year for Bella, our Staffy girl while we tried to figure out what was causing her serious red itchy rash, Eezapet gave her such wonderful relief over this time, and I made sure I had plenty in stock. Understand that until you find what is causing the reaction, the rash will not go away, Eezapet relieves hugely but cannot fix the allergy. We finally found that the Agapanthus plants we have everywhere were the cause. They have now been removed and Bella is almost completely healed! Yay! Thanks Heather for your effective and natural cream which helped our Bella so much.
Thanks so much, decided to try this on my DDB as she has allergies, hot spots and was itching like crazy and didn't want her on more medicine from the vet. Her skin was red raw when I came home from work, I tried this (she also let me put it on which is surprising for her as usually she knows if it is medicine and runs) and the next day it was cleared up. Thank you so much.
Love this product and arrived super fast. My Foxie reacts to contact with Wandering Jew. Goes red, almost like a burn and constantly itches creating bald patches & raised hot spots. I have tried various preparations to give him relief. Eezapet made a huge difference in 2 days.
I don't ever endorse products but I would like to encourage the use of Eezapet. I have fostered 45 or more dogs for the SPCA and other rescue organisations and have used Eezapet successfully on many skin problems for my fosters that otherwise would have had a costly trip to the vet. I recently had a sharpie/lab cross with horrendous skin allergies both from food and maybe grasses and unknown allergens. Eezapet was an amazing salve and within 12 hours the blisters, redness and swelling had gone down to the point of imperception. I am not by nature a huge "natural" person and have gone traditional vet routes but I have to say this product delivers everything it promises and more. This is a wonderful product.
Seriously this stuff is the shizz. Last year we spent well over $1500 at the vets on hotspots and this year all we have spent is the price for the pot of Eezapet.
I love Eezapet's versatility! It's helped with all sorts of hot spots, rashes and skin irritations on all kinds of dogs I've worked with. Its my first choice in the first aid kit, and I don't have to worry about any nasty side effects some other creams can haveBalanced-K9
I wanted to let you know how amaaazing Eezapet has been I was able to see it first hand with a dog that was so frustrated and In pain with allergies all over his body.. big weeping welts and could not stop scratching (turns out he had wandering dew all through his section).. We applied the cream and within seconds his whole body relaxed he rolled over to let us put it on and was at INSTANT ease and comfort.. Incredible stuff.The Hounds Hangout
i just wanted to tell you i have a boxer who suffers dreadful dermatitis - i suspect wandering dew is the cause. He is miserable with his itch reflex going non stop a lot of the time despite the use of various creams and potions. i remember seeing your article in the dom post some months ago and did a search and found your product Eezapet. Bought some at SPCA on Monday -instant relief! Amazing! Thankyou so much! Hugo (my boxer) and i are extremely grateful!
Thanks for your awesome products , they have been a godsend to my clientele, especially for Abbie, after a 3 week course of steroids and no change to her skin, your ointment, healed her skin beautifully and quickly.Shear Magic Grooming
I have a 14 year old poodle who has developed some lesions on the lower tummy and groin areas. These have been on her skin for some months , having crusty edges and causing some discomfort resulting in lots of licking and cleaning. I have tried other antibacterial ointments but have made no difference. When I received my Eezapet crème I applied to the area and it made an immediate change. After a few days the problem is now gone. Great to know it works so quickly. I own a grooming business and have used it on other clients with skin issues and have seen good results in all cases. I have added it to my medical kit and have no hesitation in using it.Pets by Design
As a professional dog groomer I can't recommend this product enough to my clients, I am a strong believer in using natural products over all the other nasties that dry out already dry skin. I have had amazing feedback from clients who have been unsuccessfully trying to cure their dogs skin irritations for years with no success. I am also a owner of a 80kg Saint Bernard who has a allergic reaction to flea bites and has been known to eat his skin red raw, since discovering Eezapet, it gets applied at first signs and gone within 48 hours. I can't speak any higher of this amazing product.Soggy Doggy Wellington
Just wanted to let you know that your eezapet is fantastic I did take before and after photos but unfortunately the before wasn’t very clear so not much point in sending those, anyway overnight there was huge improvement in my dogs redness over his belly and under his front legs and has continued to give him more relief with daily applications, I had tried everything, diet, steroids.. which only gave him very short term relief and of course shampoos etc. so thank you for your work you’ve put into developing this product it’s awesome to finally be able to find something that actually works and it’s great that its natural as well and of course he’s enjoying the extra belly rubs in fact as soon as he sees me grab the pot he’s on his back waiting for it.
Chelles L McIntosh
I have two dogs who get hotspots and after spending hundreds and hundreds on treating these damn things, I have gotten pretty damn sick of pumping my dogs full of drugs. Then I got given a free sample of this by a facebook group I belong to and thats when I found how AMAZING it is on hotspots and as long as I catch the hotspots early, I don't have to spend megabucks on the vet!!!!!
Thanks so much, decided to try this on my DDB as she has allergies, hot spots and was itching like crazy and didn't want her on more medicine from the vet. Her skin was red raw when I came home from work, I tried this (she also let me put it on which is surprising for her as usually she knows if it is medicine and runs) and the next day it was cleared up. Thank you so much. I just would love to have a bulk pot
Just a small dab where he was itchy and can report that the scratching stopped instantly. Unconvinced I tried it on myself - put a dab on a mozzie bite - no sting, no itch, and it did not swell up. So while it initially looks so expensive it is worth every dollar, it is a natural magical product and my Arthur rarely scratches - instead a gentle lapping clean these days. I am delighted to highly recommend this product its sensational.
Highly recommend !!Relieved my girl's hot spot within two applications and has really helped with her dry itchy skin.
Have been using this since early last week on my cat and his skin is healing nicely plus I love how it's full of natural ingredients.
Emma Louise Gray
Amazing stuff. Used once on my Pitt Bulls eczema, and the difference is incredible. Highly recommended. Thank you guys for a product that actually does what it says.
Ok, amazing. My jar arrived yesterday. My poor Staffy girl has been suffering terribly, very red and sore under her arms and on her lower tummy and inner thighs. Had tried several things which gave temporary and light relief then I saw this product on FB. Applied it last night before bed and this morning we are thrilled and amazed, the redness is almost gone, the inflammation/swelling has hugely subsided and the scabby bits are also very diminished. After one application! My boy Staffy had a few light red areas and his are all gone. What is this stuff??? Liquid gold is what it is. I know I sound like an infomercial ha! We are seriously impressed. And it’s natural! Many thanks
Our dog loves Eezapet! Being a staffie living rural he is always getting rashes on his belly. The only product that he will roll over and let me use on him is Eezapet…. and it works overnight.
Just wanted to say how great I have found Eezapet for my dog’s wandering dew allergy. It stops him scratching and making the irritation worse and his tummy is usually back to normal in a couple of days. I’d much rather use Eezapet than steroids!
At Nose2tail Doggy Daycare we only promote products and services that we trust and value. Phoenix our dog, is a great fan of Eezapet – relieves the itch. Over the holidays she developed a hot spot under her chin, within a couple of days of using Eezapet it was so much better. One of the great things is that it can be applied to broken skin. TIP Phoenix is food orientated, and Eezapet smells so good. We put it on her before we took her for a walk, that way she forgot it was there and left it alone.Nose2Tail Doggy Daycare
Totally recommend this product. Used it on my German Shepherds tail where he had chewed part of it red raw. Healed up in no time at all and no return of that horrible hot spot.Pawfection Dog Photography
Our dog had a dreadful rash under both armpits, we were suggested to try your salve. We did and it worked. Within a week it was well healed after numerous other potions which failed. So thank you.
I tried this on my 9 year old Rottweiler bitch who had a section of leg that was itch and chewed it into a mess. got antibiotics but it didn't completely heal and she made it worse again. Two applications of the eezapet that stayed on less than 10-15 minutes cleared it up. Its awesome stuff.
When Arthur first came to me I was alarmed at the constant scratching and redness of his skin – I thought a change of diet might do it and I have him on raw meat. But he still scratched himself incessantly, I washed all his blankets, gave him the best flea treatment I could find and massaged coconut oil into his skin. He is truly a beautiful charming little man and it distressed me to see him so uncomfortable. I thought your product was expensive untilI used just a small dab of it and thescratching stopped– immediately and continually.. I now have him swimming in seawater and I put coconut oil on his food. I know Pointers and I am comfortable with their disposition, sometimes their nerves can play havoc with their skin and I wondered if a change of home and location could have been troubling him. But I am delighted to report that he is as good as gold now just like your ointment – pure gold. Thank you so much for your work to develop a natural and wonderful product.
I recently flea treated my two cats and my girl had a reaction to the new product I purchased. The area I applied the product to striped away her fur leaving a red, raw & inflamed patch of fur on her neck. I used Eezapet on the area effected and within two days the area was looking less inflamed and less sore. I used the product for a week and a half, I applied a small amount just to coat the area, I would say Eezapet assisted in relieving the discomfort from her injurybut also seemed to speed up the healing process. Would definitely recommend for any animal first aid kit.
I have been working in the Canine Team at the Wellington SPCA for the last 6 years, during this time I have witnessed a wide range of skin issues. I have found Eezapet to be a fantastic product to use on our pups and dogs. Eezapet contains all natural ingredients which is very important when working with animals , it is great to have that peace of mind that if they do lick the area where it has been applied that no harm will come to them. Another fantastic benefit is that Eezapet doesn’t sting like some other creams on the market. Eezapet is very easy to use and the dogs enjoy it being applied. I have used Eezapet to help with the treatment of Demodectic mange, contact allergies such as wandering dew, scratches, cuts and bites. In all cases Eezapet has improved the skin and coat, as well as soothing the area providing instant relief for the animals. We also stock Eezapet in our retail areas and do not hesitate in recommending it to our clients and adoptive families.Canine Team Lead, Wgtn SPCA